Extra Photo Gallery: Room | Pool | Restaurant
The Westin Hotel & Residences is located along the busy street of Jalan Bukit Bintang. It is situated right next to the JW Marriott Hotel. The one way access is from either Jalan Pinang near KLCC into Jalan Raja Chulan or from Jalan Tun Razak. There is no direct access road from Jalan Sultan Ismail due to the one-way street implementation in this hugely popular shopping precinct of Kuala Lumpur.
Alternatively, the closest KL Monorel disembarkation point is at Bukit Bintang station. If you are arriving on Putra LRT, you will need to disembark at KLCC station, from which the hotel is at least 20-minutes of walking distance away (or just take a taxi).
Car parking spaces are available on the ground floor of the hotel building and are complimentary for staying guests.
The Westin Hotel & Residences is one of three international-class hospitality establishments within the fashionable Bintang Walk district, with the other two hotels being the JW Marriott and the Ritz Carlton. This upmarket shopping district was successfully developed by the YTL Group which collectively hosts 5-star hotels, luxury shopping outlets, fancy restaurants inclusive of a Planet Hollywood chain, high-end sidewalk cafés, etc.
The hotel is housed inside a glitzy glass structure with truly modern architecture. Entering the hotel from the main entrance, you will see the reception and the concierge counters on the opposite end of the lobby. To me, I liked the simplicity that is being emulated here. A lot of fancy hotels that I have visited tend to overdo the lobbies with too much decoration but The Westin takes a creditable exception. I also noted that the lighting inside the lobby was set to a softer mood that gave a dreamy tone for the incoming guests. In fact, decorative candles were lit in the middle of the lobby to add an extra touch of romanticism and home-away-from-home feel.
There are 384 units at The Westin Hotel & Residences which include Deluxe rooms, 23 suites and 68 Executive Residences of either one- or two-bedroom. I was assigned to a Deluxe Heritage City View room, which I thought was a clever reinterpretation for the view of Pudu old town (read: the uglier side of KL). The more premium room offering is called Deluxe Twin Tower view which naturally opens out to the much-revered landmark of the city that is the Petronas Twin Towers.
I was satisfied with the overall room design. The Deluxe room is modern, somewhat chic and lavishly well-appointed. Somehow, entering the room gave me a sense of deja vu from my recent stay at the KL Hilton Hotel a few months earlier. Perhaps the room concept was sourced from a similar interior design outfit. The comfortable king-sized Heavenly Bed® is well placed as the centre piece of the room, while the neutral-coloured use of wallpaper sets a soothing tone with sparse allocation of decorative picture frames. A two-seater fabric sofa is positioned next to a floor-to-ceiling glass window. I changed my mind - I thought the view of Pudu town (a.k.a the Heritage City view) was not that bad with the architecturally appealing view of the Berjaya Times Square taking into the limelight. Other than that, the room is furnished with a 29" colour TV, a writing desk equipped with reading lamp and broadband internet cable, a spacious walk-in closet at the room entrance, a mini bar generously stocked up with beverages, an exquisite coffee maker that utilises some sort of pressing to get the most out of your grinds, etc.
The bathroom is equally spacious with separate stalls for glass-enclosed shower, bath tub, wash basin and water closet. The middle section inside the bathroom is wide enough and comes with a large dressing mirror should you need that extra space to dress to the nines. Nothing much else to comment about the bathroom as it was as expected from the highly acclaimed Starwood Group of Hotels and Resorts.
Before I stop elaborating on the Deluxe room, I wish to write a bit more on the latest Westin's signature product called the Heavenly Bed® as I got the chance to sleep in it during my stay. This concept bedding experience was launched by The Westin group in 1999 and supposedly had received rave reviews from the industry. The concept bed consists of a whopping ten layers of comfort materials which begins from the box spring and mattress to the middle sheet, down blanket, duvet cover and insert, to the boudoir, down alternative and down feather pillows. Interesting proposition I must say, especially when there is a well-design booklet provided in the room to describe the full layering concept of the Heavenly Bed® as well as a detailed ordering information should you wish to order any or all components of the concept bed. Yes, you may certainly bring the whole of Heavenly Bed® into your homes at about RM10,000 price tag.
The Westin Hotel & Residences is well equipped with a WestinWORKOUT® facility which fitness equipment are provided by Reebok Gym. The gym is very spacious with commanding views of the shopping strip down below as well as the city skyline. For hotel guests traveling with children, The Westin Hotel & Residences hosts a Westin Kids Club® which is a special zone for babysitting and related child services inclusive of suitable food menus and activities to ensure a comfortable family holiday experience at the hotel.
Other than that, the hotel houses a nice swimming pool complemented by adequate tropical landscaping with partial views of the city centre. The swimming pool is rather free-formed in shape as opposed to a perfectly rectangular design for lap swimmers. To me, it is more suitable for casual fun under the sun rather than that of exhausting laps. There are ample pool chairs and umbrellas provided along its perimeter, and based from my observation, you will have plenty of quiet space to frolic under the tropical sun whilst reading your favourite magazines as the pool area is rarely being patronised. On the opposite section of the swimming pool is a nicely-landscaped rock fountain which can be regarded as an urban oasis suitable for relaxation especially for a city hotel like this.
The Westin Hotel & Residences hosts a number of great and contemporary restaurants and cocktail bars. The main all-day dining outlet is The Living Room which serves mainly international fares in a secluded section from the lobby. For pan-Asian cuisines, one can head to EEST (a play up from the word "EAST") which is probably the biggest dining outlet in the hotel with different thematic sections such as the Zen Lounge, the Asian Dining Room, the Liquid Rice Bar as well as private diners called Coriander and Thymes. One should probably not miss a fabulous meal at the highly-regarded Prego Italian Restaurant, which should not be mistaken as a signature kitchen for the mass-produced pasta sauce of Prego brand. Just an unfortunate guilty by association, I guess. There are choices of indoor dining with a "showcase kitchen" or al fresco meals by the foot paths of Bintang Walk. For lighter meals, snacks or fancy cocktail concoctions, you have the options of either the QBa Latin American grill equipped with a well-stocked wine and cigar bar, or The Splash poolside café which offers both indoor and outdoor light meals.
Overall, I checked out from The Westin Hotel & Residences with a contented feeling. It is truly a great city hotel to stay for your vacation.
Exciting room concept, innovative in-house products like the Heavenly Bed®, the WestinWORKOUT®, and the Westin Kids Club® and uncluttered space utilisation. Great selections of contemporary restaurant and cocktail bar.