Extra Photo Gallery: The Penthouse | Rooms & Suites | F&B Outlets
MS Garden Hotel is located on Jalan Gambut off Jalan Beserah, right in the middle of Kuantan city centre. There is also another access road from Jalan Tun Ismail from which you should make a turn into the Berjaya Megamall shopping complex. The hotel building is located right behind the popular shopping mall.
MS Garden Hotel is probably one of the more popular business-class hotels in Kuantan due to its central location to everything the city has to offer. The hotel is owned and operated by the little-known Mah Shoon Group. The hotel building boasts two distinct blocks, namely a 5-storey podium as well as a 12-storey tower.
There are 203 room units of various categories spread over the hotel building. The breakdown of units based on categories: 172 Deluxe rooms inclusive of a number of Family rooms, 25 Super Deluxe rooms, four Executive Suites, one Family Suite which has recently been added into the room offering, and a luxurious Penthouse. From my observation, the rooms at the hotel are exceptionally spacious by any standards. In fact, the room sizes start from a surprising 30 sq metre in built-up space which is well above the average standard. In general, each room is equipped with IDD phone, bedside room control panel, colour television set (certain rooms carry brand-new flatscreen TVs, some still have the older models), ASTRO satellite channels such as CNN, HBO, Discovery, Star Sports and NHK, coffee and tea making facilities, safe deposit box, hair dryer, etc. In recent days, wireless broadband internet access has been made available throughout the hotel by TMNet hotspots. Subscription to access the wireless network can be arranged at the reception desk.
Stepping inside the Deluxe room, one will be amazed by its spaciousness, especially when considering that it is the lowest room category in the hotel. While the overall room fittings and furniture are rather ordinary, the room is acceptably comfortable and well-appointed without much frills. The Deluxe category offers choices of either two single beds or one king-size bed. A pseudo spin-off for the Deluxe category is the Family room, which boasts similar spaciousness along with two extra-plush queen-size beds which can fit in four people. In fact, the Family room package comes with complimentary breakfast for four pax. The bathroom in either Deluxe or Family room is proportionally sized as well and there are separate sections for wash basin, water closet, bath tub and glass-enclosed shower stall.
The Super Deluxe room, as the name would suggest, carries even a bigger living and bedding space. A king-size bed is neatly tucked in the middle of the bedding zone. A brand-new flatscreen colour TV is provided in the room. There seems to be a wide distance between the king-size bed and the TV cabinet, perhaps to further build on the extra-spaciousness theme which the hotel proudly boasts. On the far corner of the room is a small living area where lounging chairs are arranged in circular motion to create a close-knit ambience when relaxing with the significant others. The bathroom is identical to the one in a Deluxe room, except that the shower stall has been retrofitted with new tiles and see-through decorative glass.
Further up the room categories are the Executive Suite and the brand-new Family Suite. The size of an Executive Suite is humongous - the living area alone probably takes close to three regular-size rooms in other hotels. Modern-style furniture are neatly arranged to create a comfortable lounging area. A sliding door opens into the bedroom area which features a king-size bed. The bedroom is connected to a large bathroom which features built-in wardrobe, glass-enclosed shower-cum-bath tub which should give you a hint of its size, wash basin with vanity mirror and water closet. The living area actually features a retractable sofa bed which effectively create a second bedroom, should you ever need one. Added to that is another bathroom which is accessible from the living room.
As mentioned previously, the hotel has recently introduced a new room type called the Family Suite. The room package comes with complimentary breakfast for six person. The entrance opens into a living area where lounging sofa and table are arranged facing a TV cabinet. Adjacent to the living area are two queen-size beds arranged side by side. A bathroom is accessible from either of these bedding or living areas. Partitioned by a sliding door panel is the master bedroom which features another queen-size bed. The master bedroom is adjoined by another bathroom.
Many hotels have a Penthouse-type room which mere mortals like yours truly can only dream of seeing, let alone staying in one. Nonetheless, I was presented the chance to see the Penthouse of this hotel. A Penthouse generally screams the imagery of superlative that is often being paraded as the hallmark of a social status. The Penthouse without a doubt befits the likes of a king, pun intended. In fact, the Sultan of Brunei had stayed here during an official visit to the state of Pahang. The Penthouse occupies the whole 12th floor of the tower block, which should give a general idea of its total built-up size. A reception area at the front entrance opens into a massive living area. Interior furniture arrangement is sparsely done to leave as much uncluttered space as it possibly can. Facing the exterior glass window is a lounging zone where modern electronic paraphernalia are stacked together for family-style entertainment. Tucked on one corner is a bar counter from which beverages can be concocted during the happy hours of entertaining guests. There is a door that opens into a stately dining room which can easily fit an immediate royal family. Further inside is a well-equipped kitchen that comes with modern cooking appliances. Actually, the Penthouse features three individual rooms which can be hired separately by different parties. At the far corner of the living area is the master bedroom which is truly impressive with regal selections of interior furnishing which should give no qualms to the celebrated powers-that-be. The master bedroom comes with a super-sized bathroom which is equipped with high-end jacuzzi and even a TV set. The second bedroom of the Penthouse has almost similar in built-up size with a more subdued undertone in term of furniture selections. This bedroom also features a jacuzzi-equipped bathroom albeit at smaller overall size. The third bedroom, as expected, is the smallest of them, and it comes with a king-size bed and an attached bathroom.
The hotel also features a host of guest facilities, be it for business travellers or holiday makers. At the main lobby, a 24-hour business centre is available for use. It features a PC, fax machine, photo and document scanner and others. There is also a health and fitness centre that consists of a modern gymnasium equipped with the latest exercise machines, steam and sauna rooms, as well as large jacuzzi. Tucked within the hotel compound is a large free-form swimming pool which boasts a rock fountain feature.
The hotel boasts five F&B outlets spread across the main lobby and the lower ground floor. The main outlet at the hotel is MS Coffee Garden which serves choices of a la cartè and buffet menu of local and international delights. The restaurant, which overlooks the swimming pool and the rock fountain, can fit in almost 120 patrons at any time. On Saturdays, it hosts a BBQ buffet dinner where succulent selections of seafood, chicken and lamb are served inside the restaurant as well as within the makeshift Poolside Terrace. Opposite MS Coffee Garden is Yuen Yuen Chinese Restaurant, which is often regarded as one of the finest in town. The restaurant opens for lunch and dinner, and can easily accommodate 330 patrons. For a more intimate social events, eight private dining rooms are available on request. The restaurant also serves dim sum in a la cartè style from 1100-1430hrs on Mon-Sat and 0830-1430hrs on Sundays and public holidays. Steamboat menus are available daily from 1900-2200hrs at the restaurant. At the main lobby is Kenari Fun Pub where cocktails and light snacks are available. Live music entertainment is played in the pub by the resident band of the hotel from 2100hrs. On the side entrance from Berjaya Megamall lies MS Chit Chat Corner which is styled after localised sidewalk café or warung. The café specialises in affordable delicacies commonly found in many food stalls around the country. It operates from 1600-2000hrs and is popular among the mall patrons as well as the hotel guests.
As for meeting, banquet and convention facilities, MS Garden Hotel offers a good selection of venues. On the mezzanine floor are six meeting rooms which can be utilised individually or combined in various configurations according to requirement. For bigger events, the hotel offers two ballrooms, namely Perdana Ballroom on the lobby floor, and Astana Ballroom on the 5th floor. Other than that, wedding functions can also be arranged at Yuen Yuen Chinese Restaurant.
From 01 March 2007 to 28 February 2008, the hotel is offering the Business & Leisure City Package. The pricing details: Deluxe room (RM218 nett, single occupancy, one breakfast), Deluxe room (RM228 nett, double occupancy, two breakfast), Family room (RM368 nett, four breakfast), Family Suite (RM488, six breakfast), Super Deluxe room (RM308nett, single occupancy, one breakfast) and Super Deluxe room (RM318nett, double occupancy, two breakfast). This pricing is subject to terms and conditions. Please visit their official website for more details and inquiries.
A good city hotel overall, with spacious room offerings and well-maintained facilities. More suitable for a certain market segment such as business travellers and vacationing families.