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SHANGRI-LA PUTRAJAYA
 

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Extra Photo Gallery: Deluxe & Family Rooms | F&B Outlets | Pool & Gym

LOCATION:

This signature Shangri-la hotel is located well within the expansive garden of Taman Putra Perdana in Presint 1 of Putrajaya, the new administrative city of Malaysia. The hotel is just minutes away from the major government office buildings in the administrative capital. Upon entering Putrajaya from various access points, look out for the massive roundabout that often serves as the main entrance into the city. Getting into the road that winds up to the hotel is often tricky as one needs to stay on the rightmost side of the multi-lane roundabout until seeing a small signage that directs to both Taman Putra Perdana and Shangri-la Putrajaya.

In general, Putrajaya is strategically located at some 30 minutes to the north of the Kuala Lumpur International Airport (KLIA) and 40 minutes to the south of Kuala Lumpur. With the recent opening of the Kuala Lumpur – Putrajaya Highway linking these two cities, traveling time is expected to reduce further.

DESCRIPTION:
Shangri-la Putrajaya sits amidst the undulating terrains of Taman Putra Perdana which is one of the many public parks in the new administrative capital. Purposely built to cater for discerning business travelers as well as high-ranking government officials, this five-star establishment is a popular choice of accommodation for a selected market segment although I have to admit that Shangri-la Putrajaya is relatively unknown to the mass. The hotel building is carefully crafted to emulate the natural contour of the hill slopes, hence its terraced architecture simply reflects just that. Due to its location, various points of the hotel command superb views of Putrajaya and the surrounding areas.

In a sense, Shangri-la Putrajaya is more of a suburban boutique resort than a city hotel and it is not hard to see why upon stepping onto its compound. The hilly road leading to the hotel is lushly landscaped with tropical greenery. At the main entrance, a water fountain greets the new arrivals while the main lobby features see-through glass facades all around. The reception desk is placed in such a way to create the illusion of a hanging circular podium when seen from above. Typical of hotel designs in this era, the main lobby exudes minimalist concept all around with plenty of empty spaces and uncluttered lounging areas, among others. Even the elevators are encased in glass walls and they open out to the view of a unique indoor garden that cuts parallel to the building length.

Atypical for most hotels and resorts under Shangri-la, the hotel houses merely 118 rooms and suites. In general, the room categories are Deluxe Hillview (26 units), Deluxe Parkview (87 units), Executive Suite (3 units), Premier Suite (1 unit) and Presidential Suite (1 unit). There are two unofficial variants to the Deluxe room category, namely Fountain Courtview and Deluxe Family. The smallest room size at the hotel is 40 sq metre and the built-up space goes bigger for the higher categories. This write-up is mainly catered for the Deluxe Parkview as well as the Deluxe Family which were reviewed on two separate occasions.

At 40 sq metre of well-designed space, the Deluxe Parkview room is generous in size and amenities. While one can argue that the bedroom area is somewhat small, a portion of the built-up space goes to the extra-spacious bathroom. At the room entrance, a large wardrobe is placed next to the bathroom and it features frosted glass door framed with solid timber which is foldable for space optimisation. Upon closer scrutiny of the electronic panel at the entrance, one should notice a call-up button for butler service, an offering which is a rarity in most hospitality establishments. The bedding area is further embellished by natural timber strips which add a touch of elegance to the overall room arrangement. An extra plush king-size bed is placed to face the flatscreen TV while a reclining day bed sits at a corner that overlooks the bedroom. A corner section of the room is also fitted with a writing desk that is equipped with stationery, writing pads, power sockets and broadband internet access which is complimentary (wireless hotspots are also available in the main lobby). As more and more hotels in Kuala Lumpur and Selangor started to charge for their in-room internet access, Shangri-la Putrajaya stays true in its pursuit of providing unmatched guest amenities for its patrons. All rooms in the hotel come with a balcony and the one in the Deluxe Parkview room opens out to the views of its well-manicured garden as well as Taman Putra Perdana.

The Deluxe Family room is discernibly bigger just as its name suggests. In general, it features very similar arrangement to the Deluxe Parkview or Deluxe Hillview except for the combined placement of king- and single-bedding configurations in the bedroom area. The bathrooms of both Deluxe Parkview and Deluxe Family categories are of similar spacious size. As an added touch of elegance, sliding windows are fitted next to the bath tub where you can unwind while enjoying the bedroom view. A selection of bath salts are provided for the bath tub and it is up to you to mix and match to get the perfect bath water. The bathroom also features a glass-enclosed shower as well as a bowl-type wash basin with a large vanity mirror. There are probably more creature-comfort items to be discovered but I rather stop here by acknowledging that the rooms at Shangri-la Putrajaya exudes a warm ambience and a home-away-from-home feel. Hands down, one of the best hotel rooms I have ever stayed in.

Various guest facilities can be found in abundance at the hotel. As for health facilities, the hotel hosts a well-equipped fitness centre which features the latest gym equipment overlooking the outdoor greenery, steam and sauna rooms, relaxation lounge, reflexology centre, a spa boutique with Shangri-la’s signature Zodiac treatment and an immaculately-designed pool area. The pool area features an infinity-edge pool which blends really well with the green surrounding. It is often uncommon to find an infinity-style swimming pool in and around Kuala Lumpur as this feature is more popular for a lavish island or beach resort setting. Plenty of sunning beds and umbrellas are arranged along the pool perimeter overlooking the rolling hills of Taman Putra Perdana and major landmarks of Putrajaya far beyond. As for other facilities, the hotel provides a 24-hour business centre inclusive of secretarial supports, workstations, teleconferencing equipment, private meeting rooms and others. On a side note, should you just need to do a quick logon to the internet, you might as well utilise the complimentary broadband internet access in your room or the wireless network at the main lobby. As for conference facilities, the hotel offers a decently sized ballroom called Dewan Putra Perdana measuring at 272 sq metre. The ballroom can be divided into two smaller ones. Apart from that, there are three meeting rooms for smaller private and business functions and each measures at 46.8 sq metre of space.

Shangri-la Putrajaya hosts five F&B outlets spread across Level 1, 2 and 3 of the hotel building. The main dining outlet is called Palm Hill Café which is located on Level 1 and can host close to 140 patrons in an indoor setting. As an option, one can also choose to dine within the indoor garden which is extended at some yards away from Palm Hill Café. Separately, a true al fresco dining option is available at Palm Hill Veranda which features a number of dining tables near to the footsteps that lead down to Taman Putra Perdana. In general, Palm Hill Café serves western and local fares in both buffet setting as well as a la carté selections. On Level 2 lies Azur Restaurant which is a fashionable fine dining outlet specialising in Italian and Mediterranean menus. Just as its name would imply, the restaurant interior is done in a soothing azure theme framed by glass façade overlooking the external greeneries. Azur Restaurant is often featured in local magazines and newspapers for its delectable cuisines while having numerous culinary accolades to its name. Just outside Azur Restaurant lies Cobalt Bar which takes more of a bistro-style approach with personalised attention by the wait staff. After all, Cobalt Bar can sit in less than 10 patrons at one time in order to retain its level of service. For those preferring more of an open-style beverage outlet, Lobby Lounge on the main lobby is a superb place to unwind especially in the evening when the wait staff perform their routine of distributing a selection of complimentary drinks to the patrons. The lounge is notably filled to the brim at this evening period, hence it helps to get your seat early, or as in my case, I took my drink selection to go. Just like the reception desk, the main lounge is staged in a circular platform that creates an impression of hanging in the air with breathtaking views of Putrajaya. Try to be at Lobby Lounge in the early evening or at night and you will be rather impressed with the views. The last but not least, the pool area on Level 3 hosts a pool bar which serves your typical snacks and beverages commonly associated with the outdoor setting.

Suffice to say that various guest facilities at Shangri-la Putrajaya are of classy and well-appointed selections. This often brings us to the question of whether such opulence is evenly matched by excellent guest services. My short answer is yes! During my second visit to the hotel in August 2007, I was pleasantly surprised when the reception staff greeted me by my first name. According to her, she still remembered my last visit which was back in April 2006, a good 1-1/2 year prior. Other than that, overall guest services are within expectation in term of attentiveness and friendliness.

REVIEWED ON:
April 2006, August 2007

MY VERDICT:
Exquisite location in a Shangri-la’s signature garden landscape. Fantastic and well-appointed rooms. Great infinity-edge pool. Magnificent architecture of modern and classy details. Last but not least, excellent guest services. A five-star rating to Shangri-la Putrajaya, undoubtedly.

MY RATING:

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