Hotel Shangri-la is located along Jalan Tunku Abdul Rahman on the eastern side of Kota Kinabalu city. From the Kota Kinabalu International Airport (BKI), the driving distance is estimated to be around 15-20 minutes to reach the hotel. The hotel is also a walking distance away from major city attractions such as Beach Street, the Centrepoint shopping complex, Warisan Square as well as KK Waterfront.
Hotel Shangri-la is owned by a company known as Hotel Berjaya Sdn Bhd. Snugged at the edge of the natural greenbelt of Signal Hill, the hotel building overlooks the street of Jalan Tunku Abdul Rahman, which is one of the main roads in the city. While the exterior of the hotel building looks fairly old, the hotel is rather well-maintained with frequent refurbishment initiatives in keeping abreast with the increasingly competitive tourism market in Kota Kinabalu. In fact, Hotel Shangri-la is one of the first hospitality establishments that was built in the city and it sits on the original site of the previously-known Jesselton town centre before the current development shifts more buildings on reclaimed lands towards the waterfront.
There are 121 guest rooms available in the hotel consisting of room categories such as Deluxe Single, Deluxe Twin, Executive and Suite. The first three room categories feature identical size of 12ft x 21ft, while the Suite measures at 24ft x 42ft. In general, each room features all the modern necessities such as centralised air-conditioning, colour TV, attached bathroom, mini bar, coffee and tea making facilities, IDD telephone, bedside room control panel, electronic key card access, fee-based internet access, etc. Premium room categories such as the Executive and the Suite also come with fruit basket upon guest check-in as well as morning local newspaper.
The Deluxe Single and Deluxe Twin rooms are generally well-appointed, featuring a typical hotel room setup. While the choice of interior fittings and furniture is rather old, the rooms are noticeably clean and comfortable with much-expected placement of either queen-size or twin bedding configurations as well as lounging sofa and coffee table at the room corner. The Executive rooms are rather similar in interior arrangement with those of Deluxe Single or Deluxe Twin categories, but according to the Duty Manager whom I met while at the hotel, there is a plan to renovate the Executive rooms to reflect a more upmarket undertone. Last but not least, the Suite is the most spacious room being offered by the hotel, taking up an equivalent of two regular Deluxe or Executive rooms. The Suite entrance opens into a modern living room where a complete set of lounging sofa is arranged to face a big screen colour TV. The living area opens into a private bedroom where a plush king-size bed is featured. The bathroom adjacent to the bedroom is very spacious and it features an oversized bath tub. Overall, I feel that the room selections at Hotel Shangri-la are adequate and suitable for any types of travelers, be it for business or leisure. That being said, some touching up can be done to the rooms to spice up their interior designs that can reflect a more modern and elegant outlook.
Some guest services available at the hotel include laundry and dry cleaning services, business centre, luggage storage, 24-hour room service, free parking bays for in-house guests, wireless internet access at the main lobby, etc. As for F&B outlets, the hotel operates Tivoli Cafe & Bar which sports a nicely renovated interior and serves Western and local delicacies, as well as the Bar Lounge, which also decorated in an elegant design and serves delightful cocktails, beverages and light snacks. Tivoli Cafe & Bar opens for breakfast, lunch, dinner and weekend's high tea. The opening hours for the Bar Lounge are from 10am-12am on weekdays, and 10am-2am on weekends. As for banquet and meeting facility, the hotel features the Carnation Room which is available in three partitioned sections. The partitions can also be combined to create a bigger banquet space that can accommodate up to 150 patrons.
Bookings and other information can be obtained at www.kkshang.com.my
Nice, comfortable and well-maintained. Good location with main tourist attractions are within a walking distance away. Some touch-ups may be required for the rooms to spruce things up a little bit more.